List Collector - Catalog Item

Jonathan102
Tera Guru

I am trying to change the field that my list collector searches on from the display field.  For example, the Hardware table has Display Name set as the display value.  When users search the list collector, they have to search by Display Name.  We want users to be able to search by Configuration Item instead.  Any tips on how to do this?  

 

As an extra, not required, I would love to be able to show multiple columns in the search box but ref_auto_completer doesnt seem to work on List Collectors.

 

Thanks!

6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Jonathan102 

 

I think no other better way to do this 

 

https://www.servicenow.com/community/developer-forum/searching-on-list-collector-field-in-catalog-it...

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Dr. Atul G. - Learn N Grow Together
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Did you refer the link i shared.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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I did, it doesn't apply.  I want them to be able to search the display name and the ci fields, both.  Setting search= false on lets them search the display field which is how it already works.  

Then I guess it will not work. Please log a new support case for the same."

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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