List Collector - Catalog Item
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08-08-2025 05:56 AM
I am trying to change the field that my list collector searches on from the display field. For example, the Hardware table has Display Name set as the display value. When users search the list collector, they have to search by Display Name. We want users to be able to search by Configuration Item instead. Any tips on how to do this?
As an extra, not required, I would love to be able to show multiple columns in the search box but ref_auto_completer doesnt seem to work on List Collectors.
Thanks!
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08-08-2025 06:01 AM
you can show additional fields using ref_ac_columns and also make them searchable
Example:
ref_auto_completer=AJAXTableCompleter,ref_ac_columns=category;serial_number,ref_ac_columns_search=true,ref_ac_order_by=name
Variable attributes sections
Output: I have added category and serial_number as extra fields to be shown along with name
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-08-2025 06:33 AM
It isn't working. I have "ref_auto_completer=AJAXTableCompleter,ref_ac_columns=ci,ref_ac_columns_search=true" because I want to make the field "ci" show up and be searchable too, but I still only get the display name.
I don't know what else to try.