List Collector is not showing the complete tickets added to the field
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-13-2025 06:26 AM
Hello,
I have a list collector field which will get input from other tables. when i added multiple tickets to the list. its showing the first three and for rest its showing random values as shown in the picture. In below picture i have added 7 tickets and its showing only three.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-13-2025 06:37 AM
did you check in XML how many sysIds are stored? 7 ?
Did you try adding 4 records and see how it behaves?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-13-2025 06:58 AM
Hello @Ankur Bawiskar
In XML also showing same as in field. like as below
"1872838afbcc22107e04fa8265efdc02,0ae883c63b80e2504620faac24e45a3a,89b40f0efbcc22107e04fa8265efdcdf,3".
tried adding 4 and showing only three. it means its accepting only three records.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-13-2025 07:06 AM
weird thing.
Did you try setting it for same field manually when it's empty?
Try saving 1 by 1 and see how many it accepts?
Is this happening for all records and all users?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-13-2025 07:16 AM - edited 03-13-2025 07:17 AM
Hello @Ankur Bawiskar
I found the issue. This is because of max limit in the field dictionary. Thanks for your response.