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List Collector is not showing the complete tickets added to the field

Kumar147
Tera Contributor

‎03-13-2025 06:26 AM

Hello,

I have a list collector field which will get input from other tables. when i added multiple tickets to the list. its showing the first three and for rest its showing random values as shown in the picture. In below picture i have added 7 tickets and its showing only three. 

 

Kumar147_0-1741872268001.png

 

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jcmings
ServiceNow Employee

‎03-13-2025 08:01 AM

Looks like a max_length issue! List collectors store sys_id's so each record you see takes up 32 of those valuable characters.

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