List Collector Options should remove when vendor name changes on Exception form

Priya madyapgol
Tera Contributor

Hello Team,

 

I have one question on Exception form Workspace view

 I have 2 fields ie, 1. Vendor Name (Reference field) referenced to user table 2. To(List Collector field)Vendor's email will autopopulate on This field.

Now when i select any Vendor's name at that time his Email is autopopulating on TO field which is correct, but when i chnage vendor name or i remove the vendor name TO field is not clearing it's value.

Please find the snapshots attached.

Priyamadyapgol_0-1756237594797.jpeg

 

Priyamadyapgol_1-1756237616436.jpeg

 

I need to show this on CSM/FSM workspace, can anybody please help me on this.

Thanks,

 

 

5 REPLIES 5

Hello @Ravi Gaurav  ,

Thanks for your response.

But this is not working properly, for 2-3 seconds the field(u_to) is clearing the value, but again the old values are coming, could you please help me on this, how can i fix.

I have written the below Script include and Client script to Populate vendors mail id on the basis of Vendors name.

Priyamadyapgol_0-1756406744307.png

Priyamadyapgol_1-1756406779363.png

Thanks,