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List collector variable display fields

kchorny
Tera Guru

I need to change the fields that are displayed when a list collector value is selected in the RITM or SCTask. In this example, the list collector is referencing the sys_user table, and I need to display some additional information about the user when they are selected.

How do I do that?

TIA

find_real_file.png

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hi kchorny,

Please visit  https://<yourinstance>.service-now.com/sys_user_list.do?sysparm_view=sys_ref_list

 

find_real_file.png

 

Then select the fields you need to add for this list, for example I will add Mobile Phone here

find_real_file.png

Please add fields as you need using this slash-bucket,

Then save changes

Now you'll be able to see changes.

 

find_real_file.png

 

Regards,

Kaustubh Kulkarni

 

Please mark as correct answer if this worked for you.

 

 

View solution in original post

2 REPLIES 2

Mahesh23
Mega Sage

Hi,

Please refer below thread might be helpful to you

 

https://community.servicenow.com/community?id=community_question&sys_id=02a903e5db5cdbc01dcaf3231f96...

 

Please mark my response as correct answer or helpful if applicable 

Community Alums
Not applicable

Hi kchorny,

Please visit  https://<yourinstance>.service-now.com/sys_user_list.do?sysparm_view=sys_ref_list

 

find_real_file.png

 

Then select the fields you need to add for this list, for example I will add Mobile Phone here

find_real_file.png

Please add fields as you need using this slash-bucket,

Then save changes

Now you'll be able to see changes.

 

find_real_file.png

 

Regards,

Kaustubh Kulkarni

 

Please mark as correct answer if this worked for you.