List edit acl on related list dependant on task.state

Mike62 · ‎12-01-2023

I am trying to stop all editing of a related list when an incident is closed or cancelled. The related list is 'related services' which appears on Incident and I want to make the list view of related services read only when incident is in one of two states. I cant get this to work and it seems to ignore what task.state is. Any help is appreciated

Mike62 · ‎12-07-2023

Thanks for everyone's input. The answer was to manually script it:

if(current.task.sys_class_name == 'incident'){

if(current.task.state == 7 || current.task.state == 8){

answer = false;

View solution in original post

Dan Covic2 · ‎12-01-2023

What's the script? Can you show it?

Mike62 · ‎12-04-2023

The script just has answer=false: I tried scripting the condition but nothing changed

Shane J · ‎12-04-2023

Why aren't you using the Condition builder? What I offered up should work if your Condition is correct.

Mike62 · ‎12-04-2023

I am using the condition builder and the script now just says answer=false. I tried the above script but nothing changed

Shane J · ‎12-04-2023

Here are screen shots of our two write ACLs for Incident. The first disallows write for itil once the record is closed.

This one disallows write for the Caller or Opened By once the record is closed.