List Field Search showing Sys_ID instead of name

[Sam Ogden]

Hi all,

I've jus created a List field on our incident form.   This is a reference to the sys_user_grmember table with a simple filter of group is SM Managers.

When you type a name in the search it brings up the name in the dropdown:

But if you select the magnifying glass the view only shows the sys_id and not the names of the people:

I thought that this was to do with the display tick box not being checked on the user field of the sys_user_grmember table, so I have ticked this but it is still only displaying the sys_ID.   Any suggestions?

Thanks

[Sam Ogden]

Hi Anurag,

I've just tried the /cache.do but still no joy?

Thanks

[Anurag Tripathi]

Just realized, in my instance also there is no display value for this table

[Sam Ogden]

I'll raise a Hi Ticket and see what they say.

Thanks

[Jaspal Singh · Accepted solution]

Hi Sam,

Could you try & personalize that list to make it hold whatever fields you want.   Right-click on the header bar of popped up window and choose Personalize > List Layout like other places int he system.

Thanks,

Jaspal Singh

Hit Like or correct on the impact of response.

[Sam Ogden]

Hi Jaspal,

I didn't realise that it didn't automatically put in the column.

I've now added in the user field to the list and it is displaying perfect

Thanks for the info