List Field Search showing Sys_ID instead of name

[Sam Ogden]

Hi all,

I've jus created a List field on our incident form.   This is a reference to the sys_user_grmember table with a simple filter of group is SM Managers.

When you type a name in the search it brings up the name in the dropdown:

But if you select the magnifying glass the view only shows the sys_id and not the names of the people:

I thought that this was to do with the display tick box not being checked on the user field of the sys_user_grmember table, so I have ticked this but it is still only displaying the sys_ID.   Any suggestions?

Thanks

[Anurag Tripathi]

Good Catch!!

[Sam Ogden]

Hi Jaspal,

When doing some more testing around this I have noticed that if you add a user to the list it originally shows as the name, but once you save the log it then displays it as the sys_Id.   Any ideas?

Thanks

[Jaspal Singh]

Hi Sam,

Screenshot of issue would be of much help.

Thanks,

Jaspal Singh

Hit Like or correct on the impact of response.

[John Johnson]

Can you give more details on 'right-click on the header bar of popped up window and choose Personalize>List Layout'?