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list of all fields and their definitions

jeppolito
Kilo Contributor

I am trying to get a comprehensive list of all fields and their respective definitions/details I have scoured the internet without success and I think I may be asking the question wrong.   For example I need to understand the difference between "affected customer (u_affected_user)"   and "affected customer (u_affected_for)". Another example would be the definitions for Incident SLA and Incident metric? Any direction would be appreciated.

2 REPLIES 2

Pradeep Sharma
ServiceNow Employee

Hello James,



Navigate to the table "sys_documentation.list" and search for column hint. OOTB we have defined hints for most of the OOTB columns. That is the only place I can think of where you can get the info.


Thank you. I do not have access to the database but I will make the request to the DBA's