We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

List type field choice values modification issues.

Not applicable

Hi folks,

I've field Server Location(Type : List- no refference table , created custom choices).

 

choice List:

LabelValue
Internal - IndiaInternal - India
Internal - AmericaInternal - America
External - AmericaExternal-America
External - IndiaExternal-India

 

I've modified values External-America, External-India to External - America, External - India.

and i've noticed server location data is updated with backend values External-America, External-India.

i've checked BR's, client scripts etc.., and why data is updated with values not the labels ?

 

Before update:

KhasimPathan_0-1713867076187.png

 

After Update:

KhasimPathan_1-1713867191138.png

 

 

0 REPLIES 0