List View Modifications

[Abdul]

Hi 

i have a service catalog which has a variable Request type, now i need that variable to display the text rather than the value while being displayed in list view also when i edit the list view it should pop up a reference to the variable text how to do this?

Thanks 

[Ankur Bawiskar]

@Abdul 

is that a variable of type "Select box" and you have added that on RITM list view?

share the variable configuration screenshot here

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Abdul]

[SumanthDosapati · Accepted solution]

@Abdul 

If it is select box, then scroll down to the bottom of the form to the choices related list and change value from 'duplicate_request' to Duplicate Request.

And in list view if you try to edit, you cant get reference type of option or dropdown. If you want it to be a reference field the you have to change the type of variable to reference and refer them to sys_choice table and store the values there.

Accept the solution and mark as helpful if it does, to benefit future readers.
Regards,
Sumanth

[Ankur Bawiskar]

@Abdul 

I believe the choices for that has label as duplicate_request

Please ensure you keep the Choice label as Duplicate Request, so that it looks fine on list view

Also ensure other choice labels are updated similarly

If my response helped please mark it correct and close the thread so that it benefits future readers.

[SumanthDosapati]

@Abdul 

If you want it to be a reference field then you need to change the field type to reference.

Is it a variable or a field in a table? If variable then of which type? share the variable configuration.

Regards,

Sumanth