Live agent showing Error
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03-10-2025 11:16 PM
I have Enabled Live agent in Virtual agent in employee center whenever click live agent topic then every time showing error message like "I'm having technical issues and won't be able to continue this conversation" how to resolve this issue
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03-11-2025 01:39 AM
Hi @SIVASANKARA
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0967379
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0826333
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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