Live agent showing Error

SIVASANKARA
Tera Contributor

‎03-10-2025 11:16 PM

I have Enabled Live agent in Virtual agent in employee center whenever click live agent topic then every time showing error message like "I'm having technical issues and won't be able to continue this conversation" how to resolve this issue

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Dr Atul G- LNG
Tera Patron

‎03-11-2025 01:39 AM

Hi @SIVASANKARA 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0967379

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0826333

 

 

https://www.servicenow.com/community/developer-forum/how-to-solve-i-m-having-technical-issues-and-wo...

 

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