Live notification

[Alex Tod1]

Hi @Deepika Ravindr,

 I made a short research in my PDI, ootb i think you don't have these fields. Have you created custom fields?

[Deepika Ravindr]

Hi @Alex,

Yeah, that's ootb one, i try to create the custom fields but which is work notes, the filed is not populating when i am add any work notes in any tables.

Thanks,

Deepika

[Jaspal Singh]

Hi Deepika,

You need a mail script to GlideRecord sys_journal_entry for relevant record and then  use the mail script in the notification.

[Deepika Ravindr]

Hi @Jaspal Singh ,

I can see your one more comment in community i tried that also...i tried below but it's something not working in live_notification table.

https://www.servicenow.com/community/developer-forum/notification-most-recent-comm

Can you please explain little bit more, How we can to Glide record for the work note field, i need to populate the work notes in live notification.