Long VA greeting unable to translate using UI message

ge3
Tera Expert

We need to translate a VA greeting using the default OOB greeting topic however it's not working and is it due to the text being very long? (Key field in UI message has limitation). How can we translate long messages (3 sentences we have here with white spaces inbetween)

1 ACCEPTED SOLUTION

@ge3 try this:

 

1. In your system property add the key (ex: test_message) 

2. Put the same ket in sys_ui_message table key field and in the message field add the actual message for all languages including english. 

3. Try starting a new conversation.


Raghav
MVP 2023

View solution in original post

6 REPLIES 6

property mentioned above is com.glide.cs.general.welcome_message 

Changing the message but the format is like:

 

Your attendance has been registered successfully.

 

Check the virtual conference running in a separate tab or window. If it's not there check your browser settings and allow pop-up windows for this site.

 

Streaming video URL:
https://teams.microsoft.com/l/meetup-join/

 

The format is picked from sys_ui_message 


Raghav
MVP 2023