Look up RITM records through Flow Designer

[Mike15]

Hello Experts

@Ankur Bawiskar 

We are trigger flow once user profile is created or updated in sys_user and we sending link to manager and manager will fill the catalog form 

If the ritm found then update the user record if not then send reminder email ,Please find below attachment it is not working if through there is one record it is not updating the user record 

Don't know it is working any solution or inputs ?

[Aman Kumar S]

Did you check the flow context, are you getting anything as result of lookup?

And how the test flow looks like?

[Ankur Bawiskar]

Hi,

I hope you are running flow as System User

Did you check the flow context? what's the error?

what debugging you did?

Regards
Ankur

[Mike15]

Hello @Ankur Bawiskar @Aman Kumar 

Yes i check the flow context it showing count as 0 

[Tudor]

Hi Mike,

Asking the stupid question here.

If you apply the same condition, as the lookup, on the sc_req_item table in the list view, does it return any results?

Tudor