Looking for some help from ServiceNow with my PDI.
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‎04-26-2025 11:00 PM
Looking for some help from ServiceNow with my PDI.
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‎04-27-2025 12:05 AM
Hi @katelyno
Unfortunately ServiceNow does not provide direct support for Personal Developer Instances. However, if you have any questions, feel free to ask here. The community members will be happy to assist you.
Regards,
Siva
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‎04-27-2025 01:09 AM
Hi @katelyno
You didn’t mention if your PDI is down or unavailable. If that’s the case, there is no support available for PDI at the moment.
If you can wait, it might be best to do so for a bit longer. Alternatively, you can release this instance and start a new one, but be aware that you will lose your previous data. To prevent losing update sets in the future, make sure to take regular backups of your PDI.
There have been 3-4 posts in the community today reporting PDI failures or unavailability. Based on the responses, it seems you may need to wait 1-2 days, and hopefully, the PDI will be back online soon.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎04-27-2025 07:17 AM
Hi @katelyno ,
There is no support / help from ServiceNow in relation to PDI - so you are on your own.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/