Lost all the data from my instance

[MS1308]

Hi Everyone, I need an urgent help. I am beginner here. I was working on a project and created a service portal in my developer instance. However just now, I got an email that your instance is clean and wiped out as requested. I  have not requested anything. Upon checking my instance, Nothing was there. I lost all my work. Just want to know, Is there any way I can retrieve/restore my data and work back?  I was working till yesterday. Don't know what happened now.

Also Pls share where can I report this, I want to get that back asap for my project. PLS HELP!!

[MS1308]

Hi, Tony . Is there any step by step documentation for the update set and GIT? I was working on a service portal including service catalog, knowledge bases and many things. I have read somewhere that we cannot recover the data via update sets? Is this true?

[AndersBGS]

Hi @MS1308 

Yes, you cannot restore a PDI from update set. Instead you can get a fresh PDI, and import your exported update sets, or you can load from GIT. There is no directly guide step by step utilizing GIT, but the information is available as part of the developer exam.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[rhys]

I was looking into public/unauthenticated forms for the SP late last night our time. Went to bed and woke up to an email saying the instances was successfully wiped and reset on request. I didn't make the request either.

Were you doing anything with unauthenticated forms by chance?

[rhys]

My instance just got our maintenance mode and it's wiped. Very frustrating when there's no reason for the reset provided and it was not requested by me at 2.30am. 

[MS1308]

Same here. Nothing has been done from my end too, got the same email for date wiped. upon checking ,firstly the instance was under maintenance for hours, and when became available, nothing was there. Its really annoying.