<sn-record-picker> is NOT working when viewing the portal page via mobile

[Rahman4]

Hi there,

Have a portal widget that has a <sn-record-picker> for a reference field. The widget is working when viewing on the Desktop. Also, it works when simulating to view the page on a mobile device using the Chrome Dev tools. However, the field is NOT working when actually opening the page on a mobile device. Somehow the Search button is showing "Searching..." and it remains like that but not populating the data. Also, to mention that it is a scoped app.

This is how it is used:

        <sn-record-picker
          id="testingCentre"
          required="required"                
          field="testingCentre"
          table="'x_nswr2_rat_test_centre'"
          display-field="'name'"
          value-field="'sys_id'"
          search-fields="'name'"
          page-size="100"
          class="background-grey"
        ></sn-record-picker>

Any reason it should not work on a mobile device? What are the other alternatives?

Please see the image below:

Many thanks!

[rafas_2703]

Hi!

Can you achieve the selection for example of 3 users from sys_user table using multiple="true" in the record picker?

I can't achieve this, do you know why?