Mail Script Not Showing URL in Notification

Wasdom_Kung
Tera Guru

Hello,

I have the following mail script, I have also tried adding it to an existing one and had the same result:

Mailscript: loth_survey_results

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
    /* Optional EmailOutbound */
    email, /* Optional GlideRecord */ email_action,
    /* Optional GlideRecord */
    event) {

    var resultsURL = 'REDACTEDURL.com';
    template.print('<a href=' + resultsURL + "View results from recent Digital&IT Surveys" + '</a>');

})(current, template, email, email_action, event);

The URL and text does not appear in the preview or when a notification is received for completing a survey.

Placement of mailscript in existing and working notification:

Wasdom_Kung_0-1702634584789.png

Can anyone see why this wouldn't be working? 

 

Thank you.

1 ACCEPTED SOLUTION

Tai Vu
Kilo Patron
Kilo Patron

Hi @Wasdom_Kung 

It appears missing the '>'. Let's try the below adjustment.

 

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
    /* Optional EmailOutbound */
    email, /* Optional GlideRecord */ email_action,
    /* Optional GlideRecord */
    event) {

    var resultsURL = 'REDACTEDURL.com';
    template.print('<a href=' + resultsURL + '>' + "View results from recent Digital&IT Surveys" + '</a>');

})(current, template, email, email_action, event);

 

 

Cheers,

Tai Vu

View solution in original post

3 REPLIES 3

Tai Vu
Kilo Patron
Kilo Patron

Hi @Wasdom_Kung 

It appears missing the '>'. Let's try the below adjustment.

 

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
    /* Optional EmailOutbound */
    email, /* Optional GlideRecord */ email_action,
    /* Optional GlideRecord */
    event) {

    var resultsURL = 'REDACTEDURL.com';
    template.print('<a href=' + resultsURL + '>' + "View results from recent Digital&IT Surveys" + '</a>');

})(current, template, email, email_action, event);

 

 

Cheers,

Tai Vu

Ah, always something simple, thank you Timi 🙂

@Wasdom_Kung haha you're so welcome. Sometimes we may need a second pair of eyes. ðŸ˜œ

 

Cheers,

Tai Vu