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03-09-2018 02:13 AM
Hi All,
I have a scheduled job checking my incident table for tickets that have been in progress for longer than 4 days, i'm passing an array of the resulting sys_id's through to a notification as parm2 and then looping through them to populate the notification with a series of links to each incident.
The trouble is, if there are a lot of records, the notification gets a bit long. A better solution would be to send out a link to a list of tickets so that recipients can just click on that and view the subset.
Is it possible to dynamically build a link to a list using something like an encoded query string? If so, how do you do it?!
Cheers
Dave
Solved! Go to Solution.
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Scripting and Coding
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03-09-2018 05:12 AM
yes that is possible.
var ids = 'sys_id1,sys_id2_sys_id3,sys_id4' ; //comma separated list of sys_ids (String)
var link = '<a href="incident_list.do?sysparm_query=sys_idIN'+ids+'" >Incident List</a>';
template.print(link);
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09-04-2023 02:48 AM
