How to hide choice in workspace form?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
9 hours ago
Hi,
I have state field with choices and i want to hide one of the choices from the list, so the agent can't select it manually. UI policy or Client script are not working on Workspace, any idea how it can be done?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
8 hours ago
how are you hiding it? share the script screenshots.
💡 If my response helped, please mark it as correct ✔️ and close the thread 🔒 — this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
8 hours ago
Hi Ankur,
Here is the UI Policy script
It works in normal view
But not in the workspace
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
8 hours ago
Hi Ankur,
Here is Ui Policy
It works in normal view
But not in workspace
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
7 hours ago
Hi Ankur,
Here is UI policy
Here is in normal view
And here is the workspace view