Major Case / Major Case Information tab
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06-10-2025 09:32 AM
I'm attempting to create a Major Case, but I'm not seeing the Major Case Information tab on the form. After changing the Case view to Major Case, I click on Create Major Case. As the form loads, I see the Major Case Information tab appear briefly, but then disappears once the form completes loading.
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06-10-2025 01:44 PM
Hello!
I'm an admin.
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06-10-2025 02:00 PM
Try to give yourself, a major case role and is case is closed?
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
****************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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