"Let's talk about the ServiceNow discovery."
Sometimes it's quite difficult to understand about the difference between horizontal and top-down discovery in ServiceNow.
Let me explain it!
Horizontal discovery: It is a technique to scan the network and identify the devices and applications. It is automated approach to keep your IT infrastructure inventory updated.
Use Case: It is good to have this approach to building your CMDB and understanding the overall composition of your IT infrastructure.
Top-down discovery: This technique is complementing the horizontal discovery to create a more detailed and relationship-oriented view of your IT infrastructure within the Configuration Management Database (CMDB).
Use Case: It's valuable for understanding the underlying infrastructure that supports specific business services and applications.
