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Major Incident Management Playbook - Resolve Activity Issue

Ash33
Tera Expert

Hi all

I am unable to Resolve the Major Incident in the playbook activity. After clicking the Resolve button, nothing happens. I tried following these KBs as well, but the issue still persists. https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3048503
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2915742

Can someone please advise?

Regards,
Ash

 

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