Major Incident management
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03-18-2024 11:34 AM
Hello All,
Can anyone please tell me more about major incident management. And how can i get started with it?
Thanks.
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03-18-2024 11:47 AM
Any help would be appreciated
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03-18-2024 11:54 AM
Hi @J_47 ,
you can refer below product documentation by ServiceNow.
- https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/incident-manageme...
- https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/incident-manageme...
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards,
Ranjit
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03-18-2024 11:55 AM
Hi @J_47
This video will help you to understand about MIM.
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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OOTB Demo of ServiceNow Major Incident Management Process LinkedIn:https://www.linkedin.com/in/atulgroverservicenowconsultant Redistribution or copying of functionality is not allowed!