Major incident management
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07-02-2024 08:45 AM
Can any one tell me how to do this I tried many times to add the child incident i checked docs as well no use
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07-02-2024 09:04 AM
Hi @mahesh_03 Have you gone through this? https://www.servicenow.com/community/itsm-forum/adding-child-incidents/m-p/729661
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07-02-2024 09:16 AM
hi @Sid_Takali yes I gone through this my issue was different i guess bcz my user able to see the incidents
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07-02-2024 10:07 AM
Thanks for the responses issue resolved I terminated the instance and requested again, performed all dependent task later on I come to this task I added child incidents and validated result success.