Make a request to an external api in the catalog item

[Latorre]

Hello, I'm trying to make a request to an external API and set the response in the field from catalog item.

Explaining:
My catalog item:

When the requester fills in the "CEP" field,the background makes a request to the

https://exemple.com/{CEP} api and the result would be placed in the "Endereço" field.
illustrative example:


What is the best way to do it?

[Mark Roethof · Accepted solution]

Hi there,

This would be achievable with a combination of a Catalog Client Script using GlideAjax and a Script Include.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP

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[Latorre]

Thanks