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04-24-2023 08:35 PM
Hi Everyone,
So I would like to make a related list the default one when my form loads.
At this moment, the users open a ticket. The default related list (the one visible) is arrow 1, but I want arrow #2 to be the default when the user opens a ticket or loads the ticket.
Also, I added a red box.. the box indicates that the tab is the one opened by default, and I would like to change that.
I went to List Layout, but I didn't find much there.
Could someone assist me, please?
Thank you
Solved! Go to Solution.
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04-24-2023 08:50 PM
check this link
How to make 'After Form Loads' or 'On-demand' the default 'Related list loading' for all users
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-24-2023 08:50 PM
check this link
How to make 'After Form Loads' or 'On-demand' the default 'Related list loading' for all users
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-27-2023 05:14 AM
Thank you!