Make a specific Related List to be the default related list when the form loads

AngelP83
Giga Guru

Hi Everyone,

So I would like to make a related list the default one when my form loads.

At this moment, the users open a ticket.  The default related list (the one visible) is arrow 1, but I want arrow #2 to be the default when the user opens a ticket or loads the ticket.

Also, I added a red box.. the box indicates that the tab is the one opened by default, and I would like to change that.

I went to List Layout, but I didn't find much there.

Could someone assist me, please?

Thank you

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1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@AngelP83 

check this link

How to make 'After Form Loads' or 'On-demand' the default 'Related list loading' for all users 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@AngelP83 

check this link

How to make 'After Form Loads' or 'On-demand' the default 'Related list loading' for all users 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Thank you!