Make all fields readonly when state s changed to closed including work notes

[Priyanka_77]

I want to make all the fields read only including work notes on hr case form when state is change to closed.

[Mark Manders]

Put a deny-unless write ACL on the table with active = true as condition. Deny-Unless ACLs are evaluated first. If the case isn't active, nobody can write to any field on the table.

[Ankur Bawiskar]

@Priyanka_77 

please use approach mentioned by @Mark Manders 

Do let us know if any further help required

[Tanushree Maiti]

Hi @Priyanka_77 

To make all fields—including work notes and additional comments—read-only on the HR Case form when the state changes to Closed, use a combination of an ACL and a UI Policy or try with only ACL

1. To ensure that users cannot bypass these UI scripts (such as via list editing or REST APIs), create a Write ACL
Navigate to System Security > Access Control (ACL) and click New.
• Type: record
• Operation: write
• Name: HR Case [sn_hr_core_case] and select None (for table-level) or * (wildcard) to lock all fields.
• Requires role: Select roles authorized to edit active cases
• Condition: Add State is not one of Closed Complete, Closed Incomplete, Closed Rejected, Canceled (adjust according to your HR configuration).

2. Create a UI Policy
Use a UI Policy to prevent edits upon form load
• Table: HR Case (sn_hr_core_case)
• Conditions: State is Closed //update condition as per your requirement
• UI Policy Actions:
o Select Leave unchecked for Reverse if false.
o Add the Work notes and Comments (Additional Comments) fields with other field as per your requirement and set their Read-only status to True.