Make change template fields read only

ThiagoPereiraRJ
Tera Contributor

Hi everyone!

I have a requirement to make some fields in the Change property read-only.
I've already managed to do most of the work by including them in the "Standard Change Properties".
However, there are two fields that I'm having trouble with, even though they're in the property: risk and impact.
Does anyone have any idea what the problem might be?

ThiagoPereiraRJ_0-1768577509080.png


thanks!

5 REPLIES 5

Hi @ThiagoPereiraRJ 

Could you please try setting it in the Risk and Impact form template and check?

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