Make field mandetory
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07-04-2024 12:37 AM
Hi Team,
I have requirement to make assigned to field mandetory after closed cancelled the sc_task .Could anyone please suggest me the best practise to acheive this requirement .
Thank in advance !!
Help will be much apprieciated !

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07-04-2024 12:39 AM - edited 07-04-2024 12:43 AM
@Snehal Please create a UI Policy on the the SC Task form with condition State is Closed Cancelled.
In the UI Policy action, make the assigned to field Mandatory true.
Please mark the response helpful and accepted solution if it addresses your question.
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07-04-2024 12:57 AM
Hi @Snehal ,
The best way will be to achieve it with UI policy and UI policy action:
Create a UI policy with table: [sc_task] and condition will be state is closed cancelled
Now, we will create a UI policy action to make the 'assigned_to' mandatory.
Click on the highlighted new button:
Fill as below:
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07-04-2024 01:02 AM
Hi @Snehal ,
Best practice would be to use UI Policy for this requirement.
1. Create a UI policy on sc_task table.
2. Configure the condition builder to State is Closed Cancelled
3. Configure Assigned to field in UI Policy Action to Mandatory - True.
4. Save the UI Policy and test it in your instance.
If you found my reply helpful, please mark it as solution and helpful.
Thanks and Regards,
Ehab