Make fields in list view on Incident table as read only but only itil roles can edit them

[kunjangondalia]

I know that this is complete when I am able to quickly scan a list of Incidents, using List View. When on the default list view, the following fields should be present: Number, Opened, Short Description, Caller, Priority, State, Area, Assignment Group, Assigned To, Updated, Updated By    All fields in the list view are read-only   OR   The following fields are editable by the ITIL role: Short Description, State, Category, Assignment Group, Assigned To

[Dr Atul G- LNG]

Hi @kunjangondalia 

I am a coder, but 

1. why only for ITIL user?

2. This can be done oncelledit Client script and you need to check logged in user has ITIL role or not.

Give a try and share feedback.

[kunjangondalia]

1. Client Requirement.

2. Can you share how can I make it read-only?

[Dr Atul G- LNG]

https://www.servicenow.com/community/developer-forum/how-to-make-fields-mandatory-with-oncelledit/m-...

https://www.servicenow.com/community/developer-forum/are-oncelledit-client-scripts-only-applicable-f...

https://www.servicenow.com/community/developer-forum/oncelledit-client-script/m-p/2156300

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