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06-17-2026 04:02 AM - edited 06-17-2026 04:03 AM
Hi ,
in approval table make comments mandatory when they get approve , but get another error message along with custom error message as "Invalid value on Update". Usinge BR I tried to make comments mandatory.
is it possible remove that error message.
Solved! Go to Solution.
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06-17-2026 05:15 AM
from where are the users approving or rejecting?
Portal or native?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-18-2026 01:57 AM
then check below
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader