Make only certain question choices in a variable visible on the portal
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-07-2024 05:04 AM
Hi everyone!
I have a variable called "status" which is read only in the portal.
However, I wondered if there was a way to only show the status if it certain ones, else show as "in progress"
For example:
I only want Unassigned, Assigned, Waiting on Client and In Progress to be visible on the portal. But if any of the others are selected, it will show as in progress
Does anyone have any ideas on how I can manage this?
Thanks in advance!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-07-2024 05:32 AM
SO you want, out these
4 should show to few users and for rest only in progress?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-07-2024 06:19 AM
All users via the portal should only see 4 of the statuses. If any for the other statuses is selected in the back end, say "pending acceptance" I want "in progress" to show on the portal
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-07-2024 05:36 AM
Hi @Cat ,
What is 'Type' of variable "status" ?
Please mark this comment as Correct Answer/Helpful if it helped you.
Regards,
Swathi Sarang
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-07-2024 06:17 AM
Status is a Select Box variable