Make Order Now button as hide/readonly in Service Portal from a user
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-06-2024 12:36 AM
Hi
I have a requirement that the User cannot submit the catalog item from Service Portal-> Make the Order Now button as Read Only for a specific catalog in Service Portal
Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-10-2024 06:54 AM
Hi @sayanghosh0
There are 2 things
1- You dont user should see the order now button? if yes, then what the user will do on thsi catalog form?
2 - or you want , user should not able to see order now button untill all fields filled?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-10-2024 07:00 AM
Hi,
First option, user only want to view the catalog item, but cannot able to submit the catalog item.