Make Order Now button as hide/readonly in Service Portal from a user

sayanghosh0
Tera Contributor

Hi 
I have a requirement that the User cannot submit the catalog item from Service Portal-> Make the Order Now button as Read Only for a specific catalog in Service Portal

sayanghosh0_0-1733473981234.png
Thanks

 

6 REPLIES 6

Hi @sayanghosh0 

 

There are 2 things

1- You dont user should see the order now button? if yes, then what the user will do on thsi catalog form?

2 - or you want , user should not able to see order now button untill all fields filled?

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Hi,

 

First option, user only want to view the catalog item, but cannot able to submit the catalog item.