make submit button redirect to SOW workspace for ITIL users only

[Lior Kaitel]

hello,
i need to make the submit button redirect to SOW workspace for itil users only (and stay ootb for non itils users)
the redirect is supposed to be to:
/now/sow/record/sc_req_item/ + new RITM's sysid;
how can i do that?

[imajad]

create a client script I believe to run off the submit button

(function executeRule(current, previous /*null when async*/) {
    // Check if the user has the 'itil' role
    if (gs.hasRole('itil')) {
        // Redirect to the SOW workspace with the new RITM's sys_id
        var sowWorkspaceUrl = '/now/sow/record/sc_req_item/' + current.sys_id;
        action.setRedirectURL(sowWorkspaceUrl);
    }
})(current, previous);

 - something like this you will need to amend it to your reqs 

[Lior Kaitel · Accepted solution]

i managed to solve the requirement by creating  a widget with something similar:

and inserting the widget on the requests summary via page in designer

[Slava Savitsky]

What is the entire use case (step by step) that you are trying to implement? What is the exact problem you need help with? What have you already tried and what exactly did not work?