Make text line bold in email script
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02-08-2023 05:23 AM
Hello community,
Mail Script:
template.print('<a HREF="mailto:' + mail + '?subject=' + subject + '&body=To help us better understand your rating, please reply to this email but do not modify or delete the following items: satisfaction, survey, ticket.%0Asatisfaction: Dissatisfied%0A' + "survey: " + surv.number + "%0Aticket: " + surv.trigger_id.number + '%0A%0AWhats the main reason for your rating of Dissatisfied?:"><img src="Slightly_Satisfied.png" width="50" height="50"/></a>');
Requirement is to make the above underline text should be bold & green colour.Lik below
What's the main reason for your rating of Dissatisfied?:
Where can we add <b> tags & colour code to achieve this? Pleas ehelp here.
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02-09-2023 12:32 AM
Just found that this is not possible.
Please check this link: https://stackoverflow.com/questions/5620324/mailto-link-with-html-body
Mailto only 'sees' all the text in the body as plaintext and cannot identify CSS and styling. However it can identify break statements(new line).
If my answer solved your issue, please mark my answer as ✅ Correct & 👍Helpful based on the Impact.
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04-04-2023 09:42 AM