Make the Business rule to wait for 2 minutes

[Naveen Kumar J]

Hi,

As my instance host is getting populated after   1 minute of the record inserted I have used Async   after business rule   in order to the business rule to fire   once the condition is satisfied.

Conition : current.sys_created_by=='MIDServer'   && !current.u_instance_host.nil()

Table :cmdb_ci_db_mssql_instance

Script:

function onAfter(current, previous) {

    //This function will be automatically called when this rule is processed.

    var gr=new GlideRecord('sc_req_item');

  var item=gr.cat_item.name;

  gr.addQuery(item,'New MSFT SQL Database Instance Request');

  gr.addQuery('u_ci_name', current.name);

  gr.query();

  if(gr.next()){

  gr.variables.company=current.company;

  //gr.variables.server=current.u_instance_host;

  gr.update();

  }

  else {

  //gs.eventQueue("discover_router_ci", current, "","");

  }

}

This is not working.   Could anybody has an idea   to get this sorted out ?

Thanks.,

[Slava Savitsky]

You need to use gs.eventQueueScheduled() method like I did in my previous message in order to fire a delayed event. Any code that needs to be executed with a delay, should go into a Script Action reacting to that event and not into the same business rule that triggers it.

[Slava Savitsky]

Another possibility is to use methods of the ScheduleOnce class. Here is an example:

Call a ServiceNow script asynchronously with ScheduleOnce API-John Andersen

To get a better insight into how this API works, explore ScheduleOnce script include in your ServiceNow instance.