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Make the comment field mandatory in cab workbench

Tharunalakshmi
Giga Contributor

Tharunalakshmi_0-1715251869448.png

Please suggest me how  to make the comment field mandatory while approving from cab workbench

1 REPLY 1

sujitha16
Kilo Patron

@Tharunalakshmi  In OOB, we have "Angular ng-templates" tagged to "CAB Workbench - Current Agenda Item" widget which calls the "Approve" and "Reject" operations. 

 

SujathaVM_0-1715326917825.png

 

Also, in OOB on the "Reject" modal you can see the below condition which is missing in "Approve" modal. Kindly modify the "cab-approve-pop" angular ng template to make the comments mandate. 

 

SujathaVM_1-1715327457118.png

 

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

 

 

 

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.