Make the description of Catalog Item visible and editable in the table

[MysUser]

Hello,

I would like to make the Catalog Item description editable from the table. In my table I have the reference to the particular Catalog Item:

Can I change the description of the selected Catalog Item from this point? Maybe by creating the reference to it? Do you have any tips how to do it?

[Ankur Bawiskar]

Hi,

Can you explain your requirement? What do you mean by catalog item description editable from table

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[palmen · Accepted solution]

What you can do is to add the description field from the catalog item to your form and then change it. I wouldn't recommend this though since people will not be aware they change another record when filling in this field.

This is an example with Asset Tag from the Configuration Item field on Incident form.

The form will then look like this and you get the desired value from the reference field.

[MysUser]

@palmen: thank you! I did as you said and that solve the issue.  Will it be editable for every user who has access to this table? I'm asking because editing the Catalog Items on PROD environment is blocked - so I guess it won't be editable on this environment. Maybe I need to create e.g.  ACL for this?

[palmen]

If I'm not wrong it depends on the ACL for the target field, so you need to look at the Item what ACL you have there and what can be edited.

But as I said before, this solution is not to recommend in my opinion since it's very unclear for users what is going to change. If it's only for displaying the value it's OK, but shouldn't be able to change it. There are some risks with this for sure that you need to take into consideration.