I am not finding chat setup under collaboration
Hi all, I am not finding chat setup under collaboration. Pease find me a way. I attached pic for reference which chat setup it is.
Forum Posts
Resolved! Send Planned Outage Notifications at the Start and End of the Outage
In my understanding, the OOB outage notifications are triggered only when a record is inserted or updated under the conditions that the Begin time is not set in the future and the End time is empty.However, in our case, we will be creating planned ou...
Resolved! Different weight in notification but sometimes its send both somtimes send ignored.
Hello, Im wondering why the email still sent both even they are different weight.In this photo below the RITM011487 is correct while the RITM011488 is still sent both even they are different notification weight. What can cause this problem ?
テーブルバックアップについて
作成したいもの：作成した日から1ヵ月経ったレコードのデータをExcelファイルにエクスポートする。エクスポートしたデータはレコードから削除されるようにしたい。すべて自動でエクスポートされ、削除も自動でされるようにしたい。 よろしくお願いいたします
Verifying Custom Queue Settings in ServiceNow
Hi all,Please let me know the configuration details and locations for custom queues in ServiceNow. 1.Where is the maximum concurrent execution count for custom queues set? 2.Is the maximum execution count set per instance or per event? 3.Where is the...
Alternative to gs.getSession / Remote Table Definition
Hey Community,I am using gs.getSession to set a value & use that within the remote table script definition to form the URL, which will execute & allow to fill the remote table. Now i need an alternative to gs.getSession. Any suggestion to achieve th...
Help Integrating ServiceNow with Salesforce
hey all, i was attempting to integrate ServiceNow x Salesforce : Cases Created in Salesforce to be created as Incidents in ServiceNow, i tried numerous guides, forums, and YouTube Tutorials. they were of no help , i keep getting stuck at obtain OAuth...
OAuth token lasts for 30 minutes
We need to manually click on "Get Oauth token" in related links after every 30 mins as it last for that much time only. Is there a way so that, this process can be automated, if YES, please help by guiding step by step. Thanks in advance
Resolved! Servicenow Salesforce Integration
Need help with oAuth 2.0 token generation.
Restrict the selection to three checkboxes
Hello All, I have a situation where the user can select only up to 3 check boxes as shown below.However, I wrote an onChange script for all the four checkboxes as follows: function onChange(control, oldValue, newValue, isLoading) { if (isLoading |...
multiple IF statments in workflow
Hi, I have a workflow with multiple if statements that must be completed for the workflow process to continue correctly. My problem is that the workflow cancels and doesn't go through the sub-workflow due to the if statements. what am I missing?
Auto-create Outage
I am looking for a way to automatically generate an Outage record when a Critical Incident is created. Additionally, I am looking to incorporate the "Begin Now" UI Action when the record is generated. Thoughts?
Resolved! maint role
how to assign the "Maint" role to someone?
How to auto close the major incident
How to auto close the major incident(major_incident_state==accepted) after 6 moths from created date? can anyone help me on the scripting part.
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