Trying to cancel a change when the change task gets canceled, it is not working below is the codeBR on change_task table, order 10 triggers when the status is closed canceled var gr = new GlideRecord('change_request'); gr.addQuery('active',true); gr....
Hello everyone, My team created a select box with dynamic options using a onChange Client Script. I would like to be able to store the selected value in a variable and use it to auto-populate other field. I'm struggling to achieve this, any help prov...
Hi all, I have a requirement to setup inbound email actions where the sender is not a user in our ServiceNow instance. I have looked at the conditions and do not see a way to specify an outside email sender in the rules. Doesn't appear to be any de...
Hi All, We are working on changing the approval notifications into Outlook Actionable Message. After adding the "${mail_script:include_approval_actionable}" into our approval notification, approval email is getting displayed in the below format with...
Hi all, we have a requirement where we need to create an incident from SR and vice versa. can someone please help with technical steps with best practice Regards,Amit
I've created a custom scoped app and I am parsing an Excel spreadsheet into a scoped table from a flow action. Everything is working fine, except it will only create one row in the table and not the rest in the spreadsheet. When I run the same code...
Hi ServiceNow experts, I have a dynamic content widget on a dashboard. It currently has options for Site, Campus, Building, etc. These were all single-select drop-down options and all work. For Building, I want to change this to be a multi-select opt...
Looking to know when clicking on a ui action (button) how to make that data entered to populate on submission (ok button) to populate the field(s) on a form.
I have a scheduled system export, it exports data from the incident table in a .csv to my mid server. I have been testing this both with the "Test Export 20 Records", which works perfectly, and also by scheduling the export and allowing it to run at ...
Hi Team,I have working on Custom applicationWe have 5 Account type and Request Type is added to all account type.Request Type field created on master table - ( We have 5 request type)Related List - Account We have 'Account Name' field in the related...
The documentation stipulates that we should not add more than 1000 records to a remote table. There is also a hard limit, but it is not documented. It is not clear if the limit is from a sys_properties record or if it is hard-coded somewhere. BTW, ...
My goal:Call a client function to refresh the "Checklist" from the server to see if new items have been added after the page has loadedORCall a client function to add a new "Checklist Item" via a client script Has anyone discovered any client functio...
I have created a custom app. As part of the app, I need to parse an Excel spreadsheet and create records from the data in the spreadsheet. I chose not to use an import for various reasons, although I may be stuck doing that. I'm using a flow that r...
Hello guysI came to report and ask for help with this weird thing that happened to me this weekI created an UI Policy inside a variable setbut the UI Policy Action is not letting me set the "Clear the variable value" as trueActually, this field is no...
Using rest api wanted to create/update incident with configuration item with single endpoint even though configuration item is'nt available.Wanted to create incident with configuration item which is'nt available, now process could be like1. Create co...
