Hi,We have recently started using Agile in ServiceNow. We are creating Stories and separately 'Test Plans' and Test cases. Is there a OOTB way of linking those test plans with the story? We can create a 'test' type story task. It would be great if so...
Hi All, There is a delay when selecting the 'KORE Help Center' menu item from the CSM Portal homepage. The redirection to the KB home is taking an extended amount of time. Is there any way to add a loading spinner to indicate the loading process duri...
How can we apply Date filter in the specific report in my Workspace Dashboard using UI Builder?
I added a simple choice to my field called Suspended: I'm trying to set this field to Suspended in my Flow (Create or Update a record) and it's not showing it: I've inactivated/activated the choice, closed my flow and reopened, refreshed, deleted the...
I have requirement to add image next to the field when condition meet.condition business service(it's reference field) when we put condition domain is yes.it has has to show image next to the business service field.Please suggest me on change client ...
I have a kind of hierarchy table, then I have a hierarchy tree.For instance:Level 1Level 1.1Level 1.1.1Level 1.2Level 2Level 2.1Level 2.2Level 2.21Level 2.2.2Then the Configuration Items have one level hierarchy, for instance:Server A is Level 2.2.2....
I have a requirement whenever i am creating a Problem from incident form, On problem record assigned to field should populate with Incident assignment group's manager . can anyone help me on this? Thanks?
My requirement is when user click on copy change UI action, system should display a confirm box on the screen first and if the answer is Yes, the change Tasks can be copied as usual, but if the answer is No, then system need to exclude the change Tas...
Hi Team,How to create program from project, I tried multiple ways but it's not working, Help me on the sameThanks,Anil!
Hi team,I have added a runscript in a workflow which updates the state and Assigned to when the Ritm is closed complete. Now I would like to update the worknotes field to runscript and I have added a line to it. But it isnt working and not sure why.A...
Hi Everyone, I have reports I've created with requirements to use cmdb_task_chg table and include ci details. The various reports I've created are being applied to a dashboard and so far running fine. My concern is one of the reports has a condition ...
Hi,How to pass application/x-www-form-urlencoded in POST body in HTTP method of outbound REST messagein this Regards,Aditya
Writing custom probe for HP Enclosure device. My custom probe allows unsupported shells and does "show enclosure info" ssh command and gets back plenty of info to classify. Discovery output using custom probe says it classifies based on ssh output bu...
Hi everyone, I have a requirement to change the state field to "Awaiting" if due date is past by 15days.So for that I created the Event, Script Action and Business Rule. It's not working.The following things i used.1. Event has created 2. Script Acti...
Hi, I am attempting to automate the creation of a Normal Change, but the test fails at the Submit Form step, displaying the following error:"This step failed because the client error '*** Script: SCA: Please add packages to the Change Request: CHG019...
