Make the "Work note list" visible and editable for an sapp's end-user

Nataliia_Lova
Tera Guru
How do I make the "Work note list" visible and editable for a scoped app's end-user? (The Custom table was extended from Task)

 

6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Nataliia_Lova 

 

Use UI policy. Please share some screenshot to understand more.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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As a developer I can view and edit these fields, but not as like an user

Screenshot 2024-01-30 at 14.31.02.png

but not as like an user

Screenshot 2024-01-30 at 14.37.13.png

But why end user login innative view and use worknotes. Work notes are for internal team not for end user. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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This is a requirement for my test application.