Making Fields Visible Under Conditions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-06-2014 12:05 PM
I have created 4 fields for my Incident form but I only want them to be visible when a particular Subcategory is chosen. How can I do this? Is it a Business Rule? A UI Policy? Something else?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-06-2014 12:16 PM
While I haven't used this in the Incident realm, I have in the Service Catalog and I am using UI policies. I'm using those and UI policy actions to make fields appear if a certain item is selected. I'd imagine you could achieve the same results in Incidents as well
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-06-2014 12:21 PM
Thank you. Any examples you can share?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-06-2014 12:29 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-06-2014 12:19 PM
You can use UI Policies.