Making reference field read-only loses hover icon

[Brian Broadhurs]

I have a UI Policy that makes some fields read-only. I've discovered that when a reference field is made read-only, the hover icon disappears, so it is not possible to hover and see the contents of the referenced record, or to click through to that record.

Is there any way to make a reference field read-only while retaining the ability to hover and click through?

Brian Broadhurst

[Mark Stanger]

This was fixed in Spring 2009 and can now be controlled by the 'glide.ui.reference.readonly.clickthrough' system property.

http://wiki.service-now.com/index.php?title=Reference_Icon#Reference_popup_visibility_for_read-only_fields