Making the short description field mandatory for incidents only

[Cupcake]

I wanted to know the best practice for making the short description field mandatory for Incidents ONLY.

I personalized the dictionary but did not realize that it was personalizing the base table (task).

Should I do a dictionary override on the base dictionary entry?

Please advise.

Thanks,

Karen

[tanumoy · Accepted solution]

Hi Karen,

You can try Dictionary Overrides..

[Anurag Tripathi]

Hi Karen,

Multiple ways to go around this,

dictionary overrides,ui policy, data policies, client scripts....choose what suits you best

[Kalaiarasan Pus]

Combination of data and UI policy should do the job ...