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‎11-13-2023 11:34 PM
Hello,
I just want to make a catalog item that making the user inactive using request and if the approver approved the flow automatically snow make the user inactive.
Solved! Go to Solution.

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‎11-13-2023 11:41 PM
Hi Neil,
Thread has steps and relevant details that you can go through to configure things for your use case. Reach out in case you are stuck.
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‎11-13-2023 11:50 PM - edited ‎11-13-2023 11:53 PM
Hi @Community Alums ,
High level Steps. Please modify accordingly
Please follow below steps:
- Create a Catalog Item Named Deactivate Users
- Create Variables in that Catalog Item such as Requested By (Reference Field ) Users to be Deactivated (List Collector).
- Create a Flow in Flow designer & attach it to your catalog item.
- In Flow designer create steps as below. In update Record set Active field as False.
Thanks,
Danish
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‎11-13-2023 11:52 PM
@Community Alums
It's an easy ask.
What did you start with and where are you stuck?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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‎11-13-2023 11:41 PM
Hi Neil,
Thread has steps and relevant details that you can go through to configure things for your use case. Reach out in case you are stuck.
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‎11-13-2023 11:50 PM - edited ‎11-13-2023 11:53 PM
Hi @Community Alums ,
High level Steps. Please modify accordingly
Please follow below steps:
- Create a Catalog Item Named Deactivate Users
- Create Variables in that Catalog Item such as Requested By (Reference Field ) Users to be Deactivated (List Collector).
- Create a Flow in Flow designer & attach it to your catalog item.
- In Flow designer create steps as below. In update Record set Active field as False.
Thanks,
Danish
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‎11-13-2023 11:52 PM
@Community Alums
It's an easy ask.
What did you start with and where are you stuck?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎11-13-2023 11:56 PM
Hello @Ankur Bawiskar ,
I already configured. Thanks!