Mandatory attachment checked but no attachment

[Snow Tomcal]

Hi, I created a catalog item and checked the "Mandatory attachment" button, but I don't have a place to add a attachment. 

I want to add an attachment like here (found this in a youtube video). How can I do that?

Thanks 🙂

[Dr Atul G- LNG]

Hi @Snow Tomcal 

It must work actually, can you share how you created this record producer?

[Ravi Chandra_K]

Hi @Snow Tomcal 

can you please provide screenshot for backend configuration?

Kind Regards,

Ravi Chandra.

[Dr Atul G- LNG]

Hi @Snow Tomcal 

I tried at my end, and it is working fine.

Try cache.do , also chekc is there any ACL blocking it?