Mandatory attachment not visible in a TASK

[dev_K]

hello,

I have a question regarding attachment visibility on a task created by submitting a service request.

Once this is done I can see it on a RITM as an activity:

but i would like to pass it also to the assignment group to fulfill their task. This is not visible neither on variables nor the activities.

[Kavita_Bhojane · Accepted solution]

Hi @dev_K ,

If you are using "Add Attachment" option available at the end of form it will add attachment only in activity. 

You need to add attachment as variable in service request.

Please mark my answer helpful and accept as a solution if it helped 👍✔️

Thanks,
Kavita Bhojane